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Advanced Stream Broadband Internet
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Unable to send/receive email with Avast Antivirus installed

  1. Open up Avast Antivirus (Orange icon on the taskbar)

  2. Click on REAL-TIME SHIELDS then click on Mail Shield

    Avast

    Avast

  3. Click on Expert Settings button
  4. Select SSL Accounts from the left

    Avast

  5. Make sure the Encryption for SMTP and POP3 are set to None

  6. Make sure the port for SMTP is set to 25

  7. Make sure the port for POP3 is set to 110

  8. Click OK and close out Avast and try checking for email again

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